Our Philosopy

Our Mission, Vision, and Core Values are not just expensive wallpaper, they are how we run our business every day. They align our team to our customers’ success.

Mission: Safely provide effective, timely, and fair-priced heat-treating solutions designed to maximize customer success and build long-lasting partnerships.

Vision: To be the most customer-centric heat treater in the country.

Core Values:

• Team Orientation
• Positive Attitude
• Strong Work Ethic
• Attention to Detail

We believe that a transparent supply chain is a strong supply chain. In our pursuit to be America’s most customer-centric heat treater, we implemented a customer portal that provides 100% live job tracking and promise dates on every order. Additionally, certifications and shipping tickets are downloadable on demand.

In the fast-paced world of supply chain, we know that visiting a portal may not always be the most feasible option. That is why all our customers have access to subscribe to automated emails related to promise dates and order completion. As soon as an order is scheduled, subscribers will get an automated email with the promise date. Additionally, should the date change, you will be automatically notified. Lastly, as soon as an order is complete, you will be notified.